Service Desk

Projects

Assets

Netbox

Network Monitoring System

System and Service Monitoring System

Policies and Procedures

Getting Connected

Mosyle One K12

Google Workspace Admin

Azure Portal

Adobe Admin Console

https://endoflife.date/

Greater Ozark Cooperating School Districts https://www.greaterozarkscsd.org

GoShareMO

MOREnet

MOSPA

Foundation & Basics Technology “The School of the Osage's technology exists for the purpose of enhancing the educational opportunities and achievement of district students. Research shows that students who have access to technology improve achievement. In addition, technology assists with the professional enrichment of the staff and increases engagement of students' families and other patrons of the district, all of which positively impact student achievement.

The purpose of this policy is to facilitate access to district technology and to create a safe environment in which to use that technology. Because technology changes rapidly and employees and students need immediate guidance, the superintendent or designee is directed to create procedures to implement this policy and to regularly review those procedures to ensure they are current.” - Board of Education (EHB) Memberships MOREnet (Missouri Research and Education Network) MOREnet TECHNIC List Serv MOREnet Tech-Directors List Serv MS-ISAC (Multi-State Information Sharing and Analysis Center) K12 Tech Pro / Midwest Tech Talk GOCSD (Greater Ozarks Cooperating School Districts) Cybersecurity Frameworks The CIS Critical Security Controls and NIST Framework for Improving Critical Infrastructure Cybersecurity will be used to guide Technology policies and procedures. References EHB Technology Usage EHBC Data Governance & Security EHBC-AP(1) Data Governance & Security - Incident & Data Breach Response Plan CIS Critical Security Controls NIST Framework for Improving Critical Infrastructure Cybersecurity

Classification > Function > System

https://marina-hernandez.com/2020/09/09/how-to-create-taxonomies-for-technical-documentation/

Personnel Network Infrastructure Network Engineering Network Administration Internet Service Providers MOREnet Charter/Spectrum US Cellular Firewalls Sophos XG Routers Switches HPE ProCurve / Aruba Access Points Extreme Cloud IQ IP Address Management Network Access Control VLANs DNS Cloudflare Public DNS MOREnet DNS Local DNS CIS MDBR Domain Registration GoDaddy DHCP Data Center Infrastructure Systems Engineering System Administration Asset Management Apple School Manager - Device Enrollment Program Apple School Manager - Volume Purchasing Program Identity Management Active Directory Azure Active Directory Apple School Manager - Users Google Workspace - Users Cyber Security Managed Methods Go Daddy SSL Sophos Intercept Mosyle Security End User Support Desktop Support Helpdesk Communication & Collaboration Phones Email Video Call Google Workspace Printers Papercut Physical Security Cameras Digital Watchdog Axis Avigilon SmartPSS Door Access Control Axis Content Filtering Securly Mosyle DNS Filtering Vendors Index Microsoft Apple Google Clever Sophos GoDaddy Securly Mosyle Axis DigitalWatchdog Cloudflare CIS HPE Aruba Dell Midwest Compu Tech Extreme Fortinet AdminArsenal Mitel Tyler Technologies Infinite Campus Computer Information Concepts Jamf Intrado

Application Management Project Management IT Management Planning Purchasing Database Administration Lifecycle Management Security

Administration Maintain computer infrastructures of the company Assist new users with computer and software issues Train employees on new systems Perform software updates Renew licenses and other legal documents Monitor ongoing contracts with suppliers Complete statutory forms Ensure compliance with quality standards Assess potential threats Oversee data storage Technical Support Install new software or hardware Research and procure IT hardware and supplies Participate in IT inventory asset management Assist in backup and recovery of digital assets Troubleshoot network issues Create work logs Process documentation Configure phone systems Serve as an escalation resource Install video and audio conferencing Install and configure new printers, copiers and other equipment Provide and install cloud-based applications/services Repair hardware Communication Set up point-to-point phone calls and conference calls Prepare video and web conferences Maintain and troubleshoot email systems Serve as a consultant to department heads and staff Coordinate security system by adding/deleting users Provide end-user support for computer applications Create backup copies of data sources Load new data into the system Programming Develop and enhance business applications Establish new databases using productivity software Establish new databases using productivity software Convert printed and electronic documents to ASCII, HTML, PDF and other file formats Use graphic editing applications to copy, edit and save graphics Implement knowledge of application development languages Code in programming languages Website Configure site layout Write and implement website code Test the site for usability Maintain company internal network (intranet)

Application Development Turn software concepts into working programming code Meet with clients to discuss new program specifications and functions Create programming code that performs a task Write documentation to help users operate new programs

Governance Infrastructure Functionality Network Contingencies Application Development Communication Company Website Developed Information Technology Increases Productivity Information Technology Provides Electronics Storage Systems IT Security Engineering Systems IT makes remote working possible

Functions of IT Communication Email Video Conferencing Collaboration Software Social Media Data Management Store Data Manage Data Access Data Marketing Content Creation Online Advertising Ecommerce Marketing Research Process Improvement Enterprise Resource Planning

One to One Device Program Ed Tech