support:start
Differences
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| support:start [Sunday, October 08, 2023 11:04 PM] – [Priority Matrix] Nathan C. McGuire | support:start [Sunday, October 08, 2023 11:08 PM] (current) – [Priority Matrix] Nathan C. McGuire | ||
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| ==== Priority Matrix ==== | ==== Priority Matrix ==== | ||
| - | Urgency - How quickly does the fault need to be resolved? What does it cost if it doesn' | + | Urgency - How quickly does the fault need to be resolved? |
| Impact - Severity of the fault. How many users are affected? | Impact - Severity of the fault. How many users are affected? | ||
support/start.1696824285.txt.gz · Last modified: Sunday, October 08, 2023 11:04 PM by Nathan C. McGuire